Shipping policy

At Beliani Shop, we aim to provide a simple and reliable shopping experience. Please review the information below regarding order processing, shipping, returns, and refunds.

Shipping

Shipping Areas

We ship products worldwide, except for certain remote areas in Asia and other special or restricted locations where delivery may not be available.

Order Processing

Orders are normally processed within 1–2 business days after the order is successfully placed.

Processing time covers order verification, preparation, and packaging before the order is handed over to the shipping carrier.

Standard Shipping

Standard shipping is provided through DHL or FedEx.

Delivery time: 10–15 business days after shipment
Shipping fee: USD 12.95

Free Shipping

Free shipping is available for orders over USD 50.

Shipping carrier: EMS
Delivery time: 15–25 business days after shipment
Shipping fee: Free

Delivery times are estimates and may vary depending on the destination, customs procedures, weather conditions, carrier delays, holidays, and other circumstances beyond our reasonable control.

Payment Methods

We support the following payment methods:

Visa
MasterCard
JCB
PayPal

Payment must be successfully completed before an order can be processed and shipped.

Returns

You may request a return within 15 days from the date you receive your product.

To request a return, please contact our customer service team before sending the product back.

Email: support@belianishop.shop

Please include your order number and details about the product you wish to return. Our customer service team will provide you with instructions for the return process.

Return Conditions

Returned products should be in their original condition and, where possible, include the original packaging and accessories. Please package the product securely to prevent damage during return shipping.

We reserve the right to inspect returned products before approving a refund.

Refunds

Once the returned product has been received and inspected, we will process the applicable refund.

Approved refunds will generally be issued to the original payment method used for the purchase. The time required for the refund to appear in your account may vary depending on your payment provider or financial institution.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible at support@belianishop.shop.

Please provide your order number and, where appropriate, photographs of the product and packaging. We will review the issue and provide further assistance.

Contact Us

If you have any questions regarding shipping, returns, or refunds, please contact:

Beliani Shop
616 G St
Basin, WY 82410
USA